Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
basic prepaid plan
suestokley
Member

I have a prepaid plan for my grandson.  He has moved out of state and no longer is using it. It is being billed through my checking account and

I would like to stop the billing.  I have called customer service at 888-294-6804 and can't get through.  Could you please help.

Labels (1)
0 Likes
Re: basic prepaid plan
tikibar1
Sr. Leader
Sr. Leader

Try calling the number again and then press option 4, then option 6, then option 4 and see if it connects you to a rep.

Another option would be to cancel the billing through your bank.