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Hi, rls10765-
I'm sorry the application isn't download for you! I know its got some important info! What device do you have? Is there an error message? Does the line have any application download blocks? Let me know so I can assist you further.
Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport
backup assist used yesterday successfully: 221 entries moved.
Did not see instructions for transfer to PC in any response .
ORW