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cant text or make calls
firestorm31z
Member

i have LG VN170 basic phone.  i cannot make text or make/receive calls.  on calls,  it just redirects me to automated service. whats going on?

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1 Solution

Correct Answers
Re: cant text or make calls
firestorm31z
Member

the issue has been resolved.

the phone has been reported lost/stolen to customer support.

View solution in original post

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Re: cant text or make calls
firestorm31z
Member

I talked to the service people at the manhattan store in louisiana.  it appears that my phone service was discontinued because of the 3G thing.  that explains the problem I had.

however, I was also told that VZ mailed me a new phone last month. its was shipped and delivered last month.

one problem.  I never got the phone.  it either got delivered to the wrong address or it got stolen.

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Re: cant text or make calls
vzw_customer_support
Customer Support

Our team is on standby to look into your services. Send us a Private Message.

*Eli

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Re: cant text or make calls
vzw_customer_support
Customer Support

Hi there! Thank you so much for bringing this to our attention. I want you to know that we are here to help. Please send us a Private Message, so we can better assist you.   *Ana

 

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Re: cant text or make calls
firestorm31z
Member

the issue has been resolved.

the phone has been reported lost/stolen to customer support.

0 Likes