Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
cant text or make calls
firestorm31z
Member

i have LG VN170 basic phone.  i cannot make text or make/receive calls.  on calls,  it just redirects me to automated service. whats going on?

0 Likes
1 Solution

Correct Answers
Re: cant text or make calls
firestorm31z
Member

the issue has been resolved.

the phone has been reported lost/stolen to customer support.

View solution in original post

0 Likes
Re: cant text or make calls
firestorm31z
Member

I talked to the service people at the manhattan store in louisiana.  it appears that my phone service was discontinued because of the 3G thing.  that explains the problem I had.

however, I was also told that VZ mailed me a new phone last month. its was shipped and delivered last month.

one problem.  I never got the phone.  it either got delivered to the wrong address or it got stolen.

0 Likes
Re: cant text or make calls
vzw_customer_support
Customer Support

Our team is on standby to look into your services. Send us a Private Message.

*Eli

0 Likes
Re: cant text or make calls
vzw_customer_support
Customer Support

Hi there! Thank you so much for bringing this to our attention. I want you to know that we are here to help. Please send us a Private Message, so we can better assist you.   *Ana

 

0 Likes
Re: cant text or make calls
firestorm31z
Member

the issue has been resolved.

the phone has been reported lost/stolen to customer support.

0 Likes