cosmos 3 turns off

[llpchef]

my phone turns off by it self randomly?

[vzw_customer_support]

Oh my! It's important your device is running in tip top form! How long has this been occurring? Does this occur while completing a specific function?

YosefT_VZW
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[llpchef]

It just turns off randomly during the day or night as it sits on my decks. It happens if it is or is not plugged into charger.

[llpchef]

It has been happening since I got the phone, it turns off randomly at any time of day if it is plugged in or not plugged in to charger.

[Snn5]

Should have already called or contacted Verizon for a replacement.  What phone is this?

[llpchef]

Samsung cosmos3 basic phone for old men like me

[Snn5 · Accepted solution]

Still have any warranty on it?  Maybe the extended warranty?  If not, any upgrade available?

[llpchef]

ya still under warranty, I'll just send on in for replacement  Thanks

[Snn5]

Best of luck.