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dCincush
dCincush
Member

I recently purchased a Kyocera DuraXV plus. When a picture message is sent to me, all I get is a "ripped" picture icon when I open the message. I have been unable to find anything relating to receiving pictures. I need help! Thanks

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Re: dCincush
vzw_customer_support
Customer Support

dCincush, congrats on purchasing the Kyocera DuraXV and you made a great choice in purchasing this device. We want you to enjoy using picture messaging with this device and let's get to work on getting this issue resolved for you. When did this issue start? Is this happening with a specific number?


GersonG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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