dCincush
dCincush
Newbie

I recently purchased a Kyocera DuraXV plus. When a picture message is sent to me, all I get is a "ripped" picture icon when I open the message. I have been unable to find anything relating to receiving pictures. I need help! Thanks

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Re: dCincush
vzw_customer_support
Customer Service Rep

dCincush, congrats on purchasing the Kyocera DuraXV and you made a great choice in purchasing this device. We want you to enjoy using picture messaging with this device and let's get to work on getting this issue resolved for you. When did this issue start? Is this happening with a specific number?


GersonG_VZW
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