I rely on my phone every day and would be concerned too if I were dropping calls. When did this first begin? Does this happen inside or outside of a building? Is this only occurring at one location? How many calls are you dropping in a week?
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It doesn't really matter what phone you have, because mine is dropping them, too. I have voice messages from callers that never registered on my call list, and this sort of issue has been going on since at least November of last year. The answer I got implied that it is the area I live in, but it isn't. Major city, lots of towers. We pay an arm and a leg for this company, because it's the only one with service in areas we travel through, and we get poor customer service whenever something goes wrong. The other companies don't have the coverage we need in underpopulated western states, or we'd be switching in a heartbeat. What's even more annoying is how intermittent the problem is, but, it's still where we live, according to them.