An Accepted Solution is available for this post.
gusto 3 how recover deleted message
ferndock
Newbie
‎05-30-2015 09:21 AM

help just deleted important message. how recover?

Labels (1)
Labels
0 Likes
Reply
4 Replies
An Accepted Solution is available for this post.
Re: gusto 3 how recover deleted message
tikibar1
Community Leader
Community Leader
‎05-30-2015 09:25 AM

Unfortunately, unless you backed up your texts (one option is to forward them to your e-mail), once deleted, they're gone.

0 Likes
Reply
An Accepted Solution is available for this post.
Re: gusto 3 how recover deleted message
Ann154
Community Leader
Community Leader
‎05-30-2015 12:00 PM

The basic phone Gusto 3 wouldn't have any options for backing up the text messages.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
An Accepted Solution is available for this post.
Re: gusto 3 how recover deleted message
tikibar1
Community Leader
Community Leader
‎05-30-2015 12:09 PM

It's true that backing up text messages on basic phones is limited, but there are a few options.  You can forward them to e-mail, as noted in the earlier post, and with some phones you can use

bitpim software (Welcome to BitPim).

0 Likes
Reply
An Accepted Solution is available for this post.
Re: gusto 3 how recover deleted message
vzw_customer_support
Customer Service Rep
‎06-01-2015 09:33 AM

ferndock, oh, no! We're sorry to hear this. Did you download a text messaging application to your device that backs up your text messages? If not, I apologize that once you've manualy deleted text messages on your phone, you'll be unable to retrieve them again.


LasinaH_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Reply