Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
help
slwntdf0914
Member

I just bought a new Verizon 4g lte phone and tried to activate it. It gave me my phone number but I can't make or receive phone calls or text

Labels (1)
0 Likes
Re: help
slwntdf0914
Member

And I can get into my Verizon but still can't do anything

0 Likes
Re: help
Snn5
Sr. Leader

Was this prepaid?  Did you port in from another carrier?  Which phone do you have?  Do you have a SIM?

0 Likes
Re: help
vzw_customer_support
Customer Support

slwntdf0914,


Your device should always work great for you! That's crucial. What happens when you try to call? When you log in online does your number show with your device? Is this prepaid or postpaid?


AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes