JBtreeman, we don't want you to miss any important calls. Voice mail is already active included in your plan at no additional cost. Just dial *86 from your device, press the # key and enter the last four digits of your mobile number to access your voice mail inbox. For more information regarding this feature, click http://vz.to/1pcVmHC
Follow us on Twitter @VZWSupport
Am I missing something? The person asked how to turn off voice mail and the Verizon person literally ignored the question and did not answer it. They say they don't want you to miss a call.....