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how do i report a theft of my unlimited data plan?
donmckee90
Newbie
‎11-02-2013 01:05 AM

my unlimited data plan was taken from me covertly. what recourse do i have?

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Re: how do i report a theft of my unlimited data plan?
Ann154
Community Leader
Community Leader
‎11-02-2013 03:04 AM

Did you use the Edge program since it is mentioned in your tags for this post? If so, the Edge program and the unlimited data plan don't mix.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how do i report a theft of my unlimited data plan?
ttipgem
Master - Level 1
‎11-02-2013 04:06 AM

Can you give more details about how it was "taken from you covertly"?

Who "took" it?  How?

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Re: how do i report a theft of my unlimited data plan?
vzw_customer_support
Customer Service Rep
‎11-04-2013 09:55 AM

Hi Docmckee90,

Let's locate your missing data! Having the right plan for your usage is important. We want every experience to be awesome and accurate. I apologize that this did not occur. When did you lose your unlimited data? Did you perform an upgrade at the 2 year pricing?

Thanks,
Pamela_VZW
Tweet us @vzwsupport

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