Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
hazelrose
Member

i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?

Labels (1)
0 Likes
Re: i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
Ann154
MVP MVP
MVP

If you are willing to pay full retail price for the phone, then yes. Otherwise, no.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
vzw_customer_support
Customer Support

Hello hazelrose,

What an unfortunate situation! I'm sorry to hear that your current phone has stopped working. Let's see if we can find an option for you. What make & model phone do you have? Do you happen to have the extended warranty or insurance on your device?

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

0 Likes