Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
hazelrose
Member
‎08-19-2014 04:35 PM

i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?

Labels (1)
Labels
0 Likes
Reply
2 Replies
Correct Answer!
Re: i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
Ann154
MVP MVP
MVP
‎08-19-2014 05:13 PM

If you are willing to pay full retail price for the phone, then yes. Otherwise, no.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct Answer!
Re: i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
vzw_customer_support
Customer Support
‎08-21-2014 05:25 PM

Hello hazelrose,

What an unfortunate situation! I'm sorry to hear that your current phone has stopped working. Let's see if we can find an option for you. What make & model phone do you have? Do you happen to have the extended warranty or insurance on your device?

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply