if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do

[junior2018]

if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do

[vzw_customer_support · Accepted solution]

junior2018,

I'm sorry to hear that your phone is broken. Had you used the Backup Assistant application while the device was still working? If so, you would be able to sync your contacts to your new device. Here is how to access Backup Assistant: http://vz.to/1qDoVZg .

BrianP_VZW
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