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if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do
junior2018
Member
‎07-01-2014 07:17 PM

if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do

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Re: if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do
vzw_customer_support
Customer Support
‎07-03-2014 07:34 PM

junior2018,

I'm sorry to hear that your phone is broken. Had you used the Backup Assistant application while the device was still working? If so, you would be able to sync your contacts to your new device. Here is how to access Backup Assistant: http://vz.to/1qDoVZg .

BrianP_VZW
Follow Us on Twitter @VZWSupport

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Correct Answer! Jump to solution.
Re: if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do
vzw_customer_support
Customer Support
‎07-03-2014 07:34 PM

junior2018,

I'm sorry to hear that your phone is broken. Had you used the Backup Assistant application while the device was still working? If so, you would be able to sync your contacts to your new device. Here is how to access Backup Assistant: http://vz.to/1qDoVZg .

BrianP_VZW
Follow Us on Twitter @VZWSupport

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