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if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do
junior2018
Member

if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do

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Re: if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do
vzw_customer_support
Customer Support

junior2018,

I'm sorry to hear that your phone is broken. Had you used the Backup Assistant application while the device was still working? If so, you would be able to sync your contacts to your new device. Here is how to access Backup Assistant: http://vz.to/1qDoVZg .

BrianP_VZW
Follow Us on Twitter @VZWSupport

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Re: if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do
vzw_customer_support
Customer Support

junior2018,

I'm sorry to hear that your phone is broken. Had you used the Backup Assistant application while the device was still working? If so, you would be able to sync your contacts to your new device. Here is how to access Backup Assistant: http://vz.to/1qDoVZg .

BrianP_VZW
Follow Us on Twitter @VZWSupport

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