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im getting beyond aggravated how do i talk to a real person
domtom123
Member

What the hell do i call to a real person im about to say (removed) verizon and my family is gonna switch

>>Edited to comply with the Verizon Wireless Terms of Service<<

Message was edited by: Verizon Moderator

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Re: im getting beyond aggravated how do i talk to a real person
tikibar1
Sr. Leader
Sr. Leader

When you call Customer Service (*611 from your cell phone or 800-922-0204) and you get the phone tree, have you tried pressing 4 for Other and then saying Agent?

Re: im getting beyond aggravated how do i talk to a real person
grandflowers
Member

Thanks, . . .that should be posted in BOLD for others to see.  Sooooo helpful, thanks thanks thanks

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Re: im getting beyond aggravated how do i talk to a real person
tikibar1
Sr. Leader
Sr. Leader

You're welcome, hope it helps.  btw ... sometimes Customer Service experiences high volume wait times, but when they do, they usually have a statement about it when the system first answers the phone.

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Re: im getting beyond aggravated how do i talk to a real person
grandflowers
Member

Yes, . . .Customer Service has been awesome most times, . . this shortcut should help bunches with the phone tree, which may need revamped some also.   It's Telesales, Shipping,  and  Returns that need an overhauling!

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