lg exalt problem- dropped calls and echo during calls to lan line

[romey436]

I had a samsung phone and now have an LG exalt- dropped calls continue and i sometimes hear an echo of my own voice when I call others LAN lines. What may be causing these dropped calls. I will be having a conversation and then the line goes dead.

[vzw_customer_support]

romey436,

Oh no dropped calls are unacceptable! Let's get you back in business and avoid dropping calls. Aside from the dropped calls and echo how is your service? Are you dropping calls everywhere or just one specific location? What is your zip code? Is your phone's software up to date? Please advise so we can further assist you.

-KarenC_VZWSupport
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