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live support
Racer92
Member

I really want to speak to a representative. Is there live chat for Verizon available? How do I get in touch with a human being?

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Re: live support
Ann154
MVP MVP
MVP

Is there a reason why you are not calling *611 from your phone or 1-800-922-0204 from another phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: live support
SuzyQ
Sr. Leader
Sr. Leader

If you dial *611 from your handset (airtime free call), then choose option 4 (Other Options), then say "Speak to an agent" or Speak to a representative" when prompted, it should connect you with a "real" person.  This has worked every time for me, and I'm connected in a minute or less.

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Re: live support
vzw_customer_support
Customer Support

Yes, we do have a way to speak with a live rep 7 days a week!
Customer Service
Dial *611 from your cell phone
(800) 922-0204
Monday-Sunday 6am-11pm
You can also have a chat session with a live representative from your computer when you go to our "Contact Us" page 10:00 AM - 7:00 PM CT M-F
You can also find us on Twitter @VZWSupport M-F from 7am-10pm, Sat & Sun 7am-4pm.
Get in contact with us, we'd love to hear from you, Racer92!

Tamara H.
Follow us on Twitter @VZWSupport

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