I have a prepaid account with a basic Motorola Razor phone......when I tried to turn in on this morning a blue screen with a M in the middle and the words...'bootloader USB init" at the bottom. Can't get it to open.......what might be the problem?
Hi charisone,
I hope that your issue has been resolved by now, however if you are still experiencing issues with your device we can help. If your phone is not loading to the home screen, please try this alternate reset http://bit.ly/tb2reb. Let us know if you have any other concerns.
Thanks,
NidiaA_VZW Support
Please Follow us on Twitter
Start a new topic or ask questions in the open forum.
