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my LG accolate has a white screen and i cannot access photos or contacts any suggestions?
Gallant1941
Member

My LG Accolate flip phone has a white screen I can make and receive calls but lost my photos and contacts. Any way to retrieve????

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Re: my LG accolate has a white screen and i cannot access photos or contacts any suggestions?
MiiHere
Leader

Have you tried to plug your phone into the computer and view it as a drive?

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Re: my LG accolate has a white screen and i cannot access photos or contacts any suggestions?
smith6612
Sr. Member

If the above doesn't work, most Verizon stores have Cellebrite machines, which can retrieve this data from your phone and copy it to a new one.

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Re: my LG accolate has a white screen and i cannot access photos or contacts any suggestions?
pherson
Leader

Only problem is that 9 times out of 10 you have to execute a command on the old phone. If they have a white screen the cell bright wont work.

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Re: my LG accolate has a white screen and i cannot access photos or contacts any suggestions?
vzw_customer_support
Customer Support

Oh no, Gallant1941. We don't want you to lose any important content from your phone. Have you ever backed up the phone using the backup assistant, http://vz.to/1Hu9jP9? Any memory cards already installed in the phone?


DanielleR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: my LG accolate has a white screen and i cannot access photos or contacts any suggestions?
smith6612
Sr. Member

Which is true. Depending on the device, instructions on what keys to press in what order may exist, similar to entering recovery and flashing an Android phone with a dead screen. Again, results not guaranteed, but it is worth the shot.

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