We appreciate you reaching out to us about this, Lorac1940. It is important to us we make sure we provide all the steps to clear up space in your inbox. I’m confident we can help solve this for you.
Please provide a few details on whether this is your inbox for an email address or social media application. Is this on a home computer, tablet or cellular device? When did this begin? I’d be more than happy to assist once we can get additional information on the experience you’re having.
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!