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my phone suddenly got locked and I can't unlock it
pamper
Member
‎10-25-2014 09:12 AM

My phone got locked and I can't unlock it.  Any ideas?

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Re: my phone suddenly got locked and I can't unlock it
sprmankalel
Leader
‎10-27-2014 06:20 PM

If you have access to the dialer you can try dialing *228 and selecting option 1. It should then set the lock code to the last 4 digits of your phone number.

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Re: my phone suddenly got locked and I can't unlock it
vzw_customer_support
Customer Support
‎10-27-2014 10:40 AM

Oh no! We'd be happy to help, pamper. What model phone do you have? Have you tried the last four digits of your mobile number?

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Correct Answer! Jump to solution.
Re: my phone suddenly got locked and I can't unlock it
sprmankalel
Leader
‎10-27-2014 06:20 PM

If you have access to the dialer you can try dialing *228 and selecting option 1. It should then set the lock code to the last 4 digits of your phone number.

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