my phone will not receive incoming calls, it rings once and disconnects - samsung gusto

[abovenotch]

my samsung gusto 2 or 3 will not receive incoming calls, it rings once then disconnects

[Snn5 · Accepted solution]

Make sure your PRL is updated by dialing *228.  Also, you might want to either visit a corporate store or call *611/CS from another phone, or master reset the phone, especially if you never have.

Master Reset Samsung Gusto 2 Gusto 3 | Verizon Wireless

Customer Service

(800) 922-0204

or dial *611 from your mobile phone
View the *611 On-Screen App for Android Video

7 AM - 11 PM, Mon - Fri
8 AM - 9 PM, Sat - Sun