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my phone will not turn on

Has anyone experienced a problem with their phone turning on?  LG Revere3

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Re: my phone will not turn on
Customer Support

Thank you for reaching out to us, Moyitz. We understand the importance of having a working device. When did this first start? Does your phone turn on at all?




TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

Re: my phone will not turn on
Sr. Member

While this can happen with any phone, what matters is when you first purchased it.

Assuming there is no physical damage, there is a 1 year warranty that can be used for a replacement that will not cost you anything and you would simply need to call in to VZW customer service to do such.

If there is physical damage or has been longer than 1 year since purchased, you would need to have equipment protection (insurance) on the line for a replacement. Being that it is a basic phone (and is less expensive than a smartphone), your best bet would be to just purchase a new phone most likely....