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need address to send old phone back to verizon....
liamc93
Member

hi there,

i recently had an malfunctioning phone replaced by verizon at a local store. after receiving the new phone, i've recently received a text from verizon say to return the old phone....but the box and shipping labels are long gone.

so my question is.....is there a way to print a shipping label to return the old equipment?  i've poked around the website and haven't found an answer.

any advice would be appreciated.

thanks,

--liam

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Re: need address to send old phone back to verizon....
Ann154
Expert
Expert

Call customer service at *611 from your phone or 1-800-922-0204.  You were probably supposed to send in the old device in the same box the replacement came.

Things like these shipping boxes shouldn't be thrown away right so quickly.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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