hi I really need to talk to someone about my phone, where can we live chat?
Go to the top of the page and click Contact Us, then scroll down a bit and click Live Chat.
Live chat is as you notice a first come first served support option. And in my opinion is totally useless.
Call 1-800-922-0204 from another phone. or *611 from any Verizon Wireless phone.
Good Luck
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