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not receiving whole text from spoken text messages on iphone to my Samsung brightside
flowergirlsp
Member

I have a few friends that text me that I only get a few words. I have seen their phones and it shows a complete message but I only get a couple words of it. It seems to happen when they speak the text from their iphone. Do I need to change some setting to receive these?

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Re: not receiving whole text from spoken text messages on iphone to my Samsung brightside
vzw_customer_support
Customer Support

flowergirlsp,

Hmm, that's odd let's ensure you are getting the whole message. What make and model device do you have? Is your phone's software up to date? Do they get partial messages as well?

KarenC_VZW
Follow us on Twitter @VZWSupport

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Re: not receiving whole text from spoken text messages on iphone to my Samsung brightside
flowergirlsp
Member

I have a Samsung Brightside. I am not getting the whole message, it stops after 3 or 4 words so I never reply. I have no clue what they are texting. My friend said the message was just fine at her end and it was.....she showed me.  I have no clue if software is up to date. Is there someplace that tells me if it is current?

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Re: not receiving whole text from spoken text messages on iphone to my Samsung brightside
vzw_customer_support
Customer Support

Thanks for the additional information flowergirlsp! Reprogramming your phone may resolve the issue: call *228>option 1>power off/on at end of call. If issues continue, do a master reset http://vz.to/174gzg3 Please make sure to backup your contacts to Backup Assistant first http://vz.to/ISRJSK

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport


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