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phone problems
jtroutt748
Member

why does my phone shut off when i go to send a forward or any other kind of message

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Correct Answers
Re: phone problems
vzw_customer_support
Customer Support

jennifer this is a mystery to us too! I'm on the case. I just need to ask you a few questions. Which phone do you have? Is there any physical or liquid damage?

I recommend that you uninstall any unwanted applications that you've downloaded, delete any unwanted text messages, e-mails and call logs. Once you have cleaned your device out, you will need to power it off/on and test the text messaging feature. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

>Personal info deleted<

Message was edited by: Verizon Moderator><

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Re: phone problems
ttipgem
Sr. Member

What phone?

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Re: phone problems
vzw_customer_support
Customer Support

jennifer this is a mystery to us too! I'm on the case. I just need to ask you a few questions. Which phone do you have? Is there any physical or liquid damage?

I recommend that you uninstall any unwanted applications that you've downloaded, delete any unwanted text messages, e-mails and call logs. Once you have cleaned your device out, you will need to power it off/on and test the text messaging feature. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

>Personal info deleted<

Message was edited by: Verizon Moderator><

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