Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
phone shutsitself off, even when I'm using it.Is there an answer?
Patoc
Member

my phone shuts off, even when I am using it. Is there an answer?

Labels (1)
0 Likes
Re: phone shutsitself off, even when I'm using it.Is there an answer?
vzw_customer_support
Customer Support

Patoc, that's definitely not something you want to have to deal with on your phone.  Lets see what's going on. When did this start happening?  Has the phone had any physical damage or liquid exposure?  Do you see any errors or obvious problems prior to it shutting off?
MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: phone shutsitself off, even when I'm using it.Is there an answer?
Patoc
Member

I have only had this ph. Since July.It started doing this when I first got it. I thought it was a one time thing,but it still does it.It is so annoying Just yesterday I was on a call,and it just shut off.Can you help?

Sent from my iPad

0 Likes
Re: phone shutsitself off, even when I'm using it.Is there an answer?
Snn5
Sr. Leader

What phone are you using?

0 Likes