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"My Verizon" screen shrunk
KBe
Member

when i hit "My verizon" in tools/settings it barely fills up the screen like it used to.  ( and it was small enough then).....

somehow it reduced in size. it was hard to read before now it's insanely small..this is where you find your balance, usage plan, make a payment ect. The customer srvc person i spoke to for 16 minutes  had zero idea how to get this back to normal.. and we went thru every menu/option..i have no idea why it reduced or how to fix it. Anytime I have gone to a local store the usually cannot help fix problems like this.the whole square with the options in it are way under 1" tall.....

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Re: "My Verizon" screen shrunk
vzw_customer_support
Customer Support

We want you to be able to easily manage the account, KBe! What model is the device? Have you installed any other applications recently?


Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

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Re: "My Verizon" screen shrunk
KBe
Member

lg cosmos vn 250     obviously an older phone but still....i shouldn't have to use a magnifying glass to read the screen. or should i?  THANKS!!!

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Re: Re: "My Verizon" screen shrunk
verizonmoderator1
Moderator
Moderator
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