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Funny that when I connect my phone to my computer and it checks for updates from Samsung, there are none. Verizon must be pushing this for their reasons, not to help users.
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I show a charge for it on my usage.
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I too have had this problem recently. It is not pleasant to wake up to a dead cell phone battery when you know it was good when going to bed. I also tried the *228 update to no avail. I tried something on a whim though and it seems to have worked. I connected my Convoy 2 with the USB cable to my computer that is connected to the internet. I then used the phone menu and went to Menu - Settings & Tools - Phone Info - Software Update - and then Check New. With the USB it then checked and found an update that it proceeded to download and as other posts said it stops the phone from receiving calls for about 2 minutes while it downloads and then restarts the phone. You can then use the same process: Menu - Settings & Tools - Phone Info - Software Update - and then STATUS and find out what date and version of update you have on your phone. I did this on both my and my wife's phones as we both have texting and data turned off and it seems to have worked like it should. I just wanted to offer an alternative to having to turn on the data and texting to get your phone working like it used too. A NOTE: Make sure to use the phone menu to navigate to getting the software update because it will not do it on it's own and what the phone defaults to is USB mass storage or modem when you connect the USB to a computer. Hope that helps someone.
JW
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As I recall, core software updates require data to download but the data usage is not actually allocated against you.
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My phone seems to have returned to normal. Today I woke up to a fully charged phone.
Yesterday I left the phone on the charger for 8 hours, took the battery out and checked the voltage,, 4.08v.
That seems like a good battery.
I like the phone. The next time I get a software update I will pay very closer attention to what is happening.
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My phone us used as a PHONE, not the web, and shoud not need to be updated for anything. Removing the blocks is NOT an acceptable "fix." Is this the kind of NON-service we pay Verizon for?
I have been with Verizon for many years, this will be my last contract with them.
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