$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
Which basic phone do you have? Try using the volume control keys on the side of the phone - on my old flip phone I could press and hold the volume down to get it into vibrate mode, and press and hold the volume up to bring it back to ringing again.