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when i send out a group text. the replys from smart phones come in as blank text. is there a setting i can change? my husbands same phone doesnt do that.
lucymassie
Newbie
‎06-16-2015 10:10 AM

when i send a group text from my samsung convoy 2. i get blank texts back from smart phones. do i need to go in and change a setting on my phone? my husbands same phone doesnt do this.

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Re: when i send out a group text. the replys from smart phones come in as blank text. is there a setting i can change? my husbands same phone doesnt do that.
vzw_customer_support
Customer Service Rep
‎06-18-2015 10:36 AM

Hi lucymassie!


Let's get the responses from your smartphone friends when group messaging going! Please make sure you have the latest software update on your Samsung Convoy 2. This should resolve the problem you're having with group messaging:  http://www.verizonwireless.com/support/knowledge-base-45118/


LauraD_VZW


Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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