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why is verizon so unreliable
tharpjoyce55
Member

why is verizon so unreliable? calls get dropped all the time and they refuse to balance basic phones! it has been 2-3 weeks now since they have balanced anything! even when I added $50 they refuse to balance how worthless can they get? I would NEVER refer this company to anyone!!!!!

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Re: why is verizon so unreliable
vzw_customer_support
Customer Support

You always deserve reliable service, tharpjoyce55. What is your zip code? Are you referring to a Prepaid balance?


AndreaS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: why is verizon so unreliable
tharpjoyce55
Member

72601 yes prepaid took 19 days to balance my phone then hasn't again yet

On Sun, Jul 31, 2016 at 8:11 AM, Verizon Wireless Customer Support <

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