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Account Credit - Refund

rfolker
Newbie
‎10-29-2018 02:10 PM

Hello,

I cancelled my service around September and paid my final bill. However I left auto pay on and it charged my account for the same amount I paid earlier and left me with a credit on my account. I'm having trouble contacting and putting in a request for a refund.

Thanks!

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LawrenceC
Moderator Emeritus
‎10-29-2018 04:02 PM

Hi rfolker,

For billing issues, please call 1-800-VERIZON during normal business hours.

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