I"m in a billing nightmare. A Verizon customer service agent switched our plans to a new "cheaper" and better service for our four iPhones. I asked the agent what could cause that bill to increase. I was told "nothing," the price would stay the same. Sounds good right??? So I get one bill for $159. Then the net month's bill is $169. The the month after that is over $190. I'm on the phone with an agent right now, she says my estimate bill for next month is $367!!!!!! And she can't explain why...... Somebody from Verizon please help me. This is ridiculous.
Hello being on top of your account is vital, especially if you are managing your plan and bill. We are here to help. Please send us a Private Note to further assist you. ~Gilbert
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