Cannot redeem Verizon gift card reward

[Divle12]

Hi every time I’ve visited the link to redeem I get the following error: {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}

Please let me know what steps are needed to fix this!

Thanks!

[LawrenceC]

Hi Divle12,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox at the top right corner of this page by clicking the envelope icon. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.