Hello,
I had to place a deposit to install our service and was inquriing when I would get that money back? I swore I saw something in my account messaging a month ago or so but it's not there anymore.
Also, I was promised a giftcard for doing a self install by the phone rep and we never received it. I emailed her a few times and she never responded but once, and in that reponse it was incoherent.
Any help is appreciated.
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