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Horrible website
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I had separate Verizon residential and wireless accounts. The wireless customer service was so bad that I finally got new service. Unfortunately, I can no longer login to Verizon residential account. No matter what Verizon website I try and access, it directs me to the wireless account which I no longer am responsible for.
This is happening on both Safari and Chrome. I've even tried logging in through 'upgrade residential services' options...any ideas?
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Have you tried clearing the cache and cookies in your browsers?