Incorrect billing

DaveD123
Newbie

I was quoted $270/month in January and assured that that would not change any time soon. 

Feb brought a $385 bill - there was supposed to be a one-time $50 on that. March was 285. April was $304. May just came in at $305. 

I've never had billing be so random. Are they just messing with me?? 

How do I get somebody to review this?

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LawrenceC
Moderator Emeritus

Hi DaveD123,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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