I have spent the last 4 hours talking to agents and chatting through the app about the mobile + home discount reward sign-up. Unfortunately, it is not working, and no one has been able to help me. The error message "mobile + home Discount savings may be affected after pending account changes are made" keeps appearing, but it doesn't do anything after that. This is extremely frustrating, and it doesn't make a good impression as a first-time wireless customer. Can anyone help with this? I'm truly exasperated at this point.
We would be happy to assist you with your concern. Please private message us for further assistance. *Mabell
Are you able to private message me? I'm unable to contact you directly and I still need assistance.
We want to make sure that you get the assistance you need. We will be sending a Private Message shortly.
*Brianna
Start a new topic or ask questions in the open forum.
