Mobile + Home Discount Rewards Not Working
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I have spent the last 4 hours talking to agents and chatting through the app about the mobile + home discount reward sign-up. Unfortunately, it is not working, and no one has been able to help me. The error message "mobile + home Discount savings may be affected after pending account changes are made" keeps appearing, but it doesn't do anything after that. This is extremely frustrating, and it doesn't make a good impression as a first-time wireless customer. Can anyone help with this? I'm truly exasperated at this point.
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We would be happy to assist you with your concern. Please private message us for further assistance. *Mabell
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Are you able to private message me? I'm unable to contact you directly and I still need assistance.
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We want to make sure that you get the assistance you need. We will be sending a Private Message shortly.
*Brianna
