Trouble Redeeming $50 Visa Card

[mattys12]

Hi,

Recently signed up to Verizon Fios 400/400 plan. Part of the package was the $50 Visa card which when I went to redeem, it would lead me to a vzrewards site that wouldn't load. Due to that, I can't obtain my card and the time for it to be redeemed is about to expire. Any help would be appreciated and it seems like this isn't a rare issue in the slightest.

Thanks.

[kh-gary]

Hi mattys12,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.