I received my March bill which contains the following sales tax line items which were not on any previous bills:
TX State Sales Tax
Houston City Sales Tax
Houston MTA Tax
I had previously purchased a new phone through Verizon in the previous month and had a trade-in. The new net monthly price of the new phone is $8.33. Verizon collected the sales tax in full for the phone and installation fee on the February bill; the same month that I purchased the phone. The total for the extra tax items is $1.76, which is the tax on a sale of $21.33. No one at Verizon support can tell me what they are collecting the $1.76 for. If they are collecting on the monthly price of the phone, then they are double charging me for the tax. Does anyone at Verizon have an answer for this?
It's important to have all the details about the charges on your bill. I'm sorry to learn about any confusion, and I can help you. To begin,p please send us a Private Note, and we can continue. Thank you!
-Jordan
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