I spoke with Retentions and was offered a $20/month credit if i upgraded my FIOS TV service from Ultimate to Extreme and while the upgrade has gone through, the credit has not yet been applied. I would like the agreement to be honored.
Hi jonnyd86,
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
Start a new topic or ask questions in the open forum.
