digital credit

[Sandi1128]

We have auto pay for our Verizon bill,  and use Verizon credit card to pay the bill.

My question is, how do we apply the digital credit we received for our rebate to our bill without messing auto pay up?

[vzw_customer_support · Accepted solution]

Hi, Sandi1128, you can find this information on our website. 

Yes, you can make a one-time payment virtually any time, even if you're set up for Auto Pay.

If you make a one-time payment for the full amount of your balance, your next Auto Pay payment will be skipped. If your one-time payment is less than the balance due, the remainder will be paid via Auto Pay.

Keep in mind:

• If you make a one-time payment near your Auto Pay date and your automatic payment is already in process, you'll see a message letting you know that making the payment may result in a duplicate payment.
• If you're getting the $5 or $10/month Auto Pay discount  and you use a credit card to make a one-time payment online or through the My Verizon app, the removed discount will appear as a charge on your next bill.

https://www.verizon.com/support/auto-pay-faqs/

>Nicoll

[Sandi1128]

Thanks for that info. It seemed to work.

[vzw_customer_support]

It was our pleasure! If you have any other doubt, remember we're here 24/7 to help you. 

>Stef