verizon issued a collections notice on my credit report and filed a delinquency

bhavanach
Newbie

I purchased a wireless service with Verizon on 1/12/23 online.

The sim card in question was delivered on 1/17, the item was delivered to a residential locker which I had no access to. I realized there was no way I could get a hold of the sim card so I cancelled the service on 1/18.

But Verizon issues a collections notice for $101 on my account. I contacted the customer service who told me I had to pay off the activation fee since the line had been active for more than 5 days. 

I paid off the activation fee Verizon charged me with. But still the notice on my credit report is hurting my other accounts I plan on opening in the future.

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vzw_customer_support
Customer Service Rep

Good evening!  Thanks for reaching out to us.  We understand that you have some questions about your account.  We are more than happy to assist.  Please send a PM for further assistance.  *Jerina 

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bhavanach
Newbie

sent a PM to vzw_customer_service

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