I switched to Fios 1gb and was told I'd receive a $100 gift card. I received an email with a $50 gift card and a link to redeem. The redemption button brings me to my account home page. I tried chat but the representative was not aware of any promotion.
Can someone help me redeem my promised $100 gift card? Sounds like many other people are having the same problem.
Hi throwaway99,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
