$200 bonus gift card redeem


I got promotion when I used Verizon internet. I redeemed it a month ago but I didn't get it or even I couldn't check processing status. The email said that click "fios welcome bonus" link but there is no link. 

Where should I check or click to see? i saw some people have the same problem. 

I hope the problem is solved soon. 

Re: $200 bonus gift card redeem
Moderator Emeritus

Hi luckybear12,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.