2020 Black Friday E Gift Card??

So recently I was able to redeem a 100 dollar e gift card on 2/2/2021 I received an email stating that I would receive the e gift within 24-48hrs its been a few weeks now the status of the e gift card hasn't changed at all and its suppose to be used by the 2nd of march. I contacted Verizon to find out what's going on with the gift card but that ended up being a major waste of time I talked to 7 different people and not one person knew what was going on with that or what type of service I had. Seriously if you guys was going to give people this much of a problem over a promotion offer why offer that gift card in the first place??

Re: 2020 Black Friday E Gift Card??
Moderator Emeritus

Hi Hyato926,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.