HELP!! I ordered the FIOS Triple Play in 05/14. Verizon price was $79.99 per month (plus add-ons). I was supposed to receive a $300 Prepaid Visa Card since I made a 24 month commitment. I have NOT received my Card. I have made many calls and supplied info to Verizon but all I get is the RUN-AROUND and get BLOWN-OFF with wrong info. (NOTE: the $300 Card was in addition to the discounted $79.99 price, NOT in lieu of!!). HELP VERIZON, HELP !
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.