$400 visa gift card never received!

[angrybird0329]

It has been over 5 months of my activation date and still no $400 Visa Gift card as promised. I received the check status notification postcard and activation pin # postcard over a month ago. The status in my online account showed they mailed the gift card almost a month ago.  But I never receive it. I am hoping that this post will help me connect to a Verizon agent who can resolve this issue and honor the promotion as promised.

[ElizabethS]

Agents do not monitor the forums. You will need to call Verizon at 1-800-verizon.